pinkhillvogue web store FAQ section

Yes, at this time I will ship to the following countries... Canada, Mexico, United Kingdom, and Australia. If you are from another country contact me and I will check the shipping rate for you. PLEASE NOTE:Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying. We do not mark merchandise values below value or mark items as "gifts." International shipping usually takes 7-14 days, but can also take up to 4 weeks if it gets stuck somewhere (rare!), so please bear with the international mail. We cannot accept responsibility for lost or damaged items sent uninsured - please e-mail us for a quote if you would like your purchase insured.

Yes! I do combine shipping whenever possible! In fact, it will save you money and I give really nice discounts! Most of the items I have can be combined. If you would like a quote,I will be happy to give you one. If you do want to combine, please wait for me to send you a revised invoice before you pay. Thank You.

No, it is not necessary to register to purchase items.

Once you submit your order, I will email you confirming that we have received your order. Once payment has been received we will email you a second time notifying you that your order has been shipped.

♥ DOMESTIC: Most of my items are shipped first class and Priority mail to the United States. It takes between 2 to 7 days. Every package is shipped with a tracking confirmation #. ♥ INTERNATIONAL: First Class International Mail to Canada and all other countries usually take from 7 business days up to 4 weeks in some places. From my experience from where I live, so far, it has taken an average of 7 to 12 days from the day they are mailed.

We carefully describe each item to ensure you are aware of any flaws, etc. We know shopping for clothing online is tough because you can't try things on, so we offer garment measurements for you to ensure fit ahead of time (compare measurements given to an item of clothing you own that fits you well). All monitors display colors differently depending on their settings, so we try to describe the colors in text as well. Despite all this, we understand that sometimes a purchase just doesn't work out. In that case, please email us ASAP at [email protected] so that we can give you a return address and begin the refund process. Contact must be made within 3 days of receipt of item, and returns must arrive in the condition they were received (items with tags must still have tags attached, etc).

You may either use the :ask seller a question" link on any listing pages or email me at [email protected]. If you prefer to talk to someone, email me you phone number and a good time to call and we will call you on our dime!

I currently am on ebay and etsy. My user name on both shops are myvintagelady and my store names are Pink Hill Vintage.

Even when a Size Tag is available we want you to know that we will still provide measurements even on NEW clothing. * All garments are measured seam to seam. Chest, Bust, Waist & Hips are multiplied by two (2). * Example: When a garment is laid flat, we measure seam to seam, so... if the waist measures 15 inches, we double that measurement and list it as 30 inches. This saves you time from having to multiply it yourself. * Sleeves, Shoulders, Length, side seam, Inseams, and rises on pants/jeans are measured with no multiplier. Adult clothing listings will always include a set of measurements. All garments are laid flat and measured using a seamstress tape measure for accuracy, to within 1/2 inch. My goal is to enable you to make wise purchase decisions, with no surprises upon delivery! If I happen to list a garment with flaws, it is only because they were overlooked when purchased. If I list it, I feel the garment is exceptional and worth its value, and will be priced accordingly. Any flaws will be described and pictured, but will not detract from the wearability or beauty of the garment. **DETAILS ON MEASUREMENTS** Shoulder: Top of garment, shoulder seam to shoulder seam on garments with shoulder seams. It is estimated for those that don't have it, such as dolman-sleeved tops. Chest or Bust: Underarm to underarm, then doubled. Waist: Natural waistline or about 7 inches from underarm, then doubled. Hips: About 8 inches from natural waistline or about 14 inches from underarm, then doubled. Length: Middle back of neck seam, excluding collar, to hem. For garments without full backs, the measurement is taken from the highest part of the shoulder. If it has no shoulder sleeves, then I will measure from the underarm down the side to the hem. Skirt or pants length: Waist to hem, down side seam. Inseam: crotch to hem. Sleeve length: Shoulder seam to hem of sleeve. For garments without a defined shoulder seam, it will be from the neck seam to the hem of sleeve. This will be noted in the listing.